Introduction
PG-Prime is committed to maintaining the highest standards of editorial integrity and transparency. This policy outlines our process for handling complaints related to editorial content published on our website.
Scope of Policy
This policy applies to complaints regarding the accuracy, fairness, or impartiality of content published by PG-Prime.
Making a Complaint
To file a complaint, please email us at [email protected] with “Editorial Complaint” in the subject line. Provide detailed information about the specific content in question, including the URL and date of publication.
Investigation Process
Upon receiving a complaint, our editorial team will conduct a thorough investigation to assess its validity. We may contact relevant parties, review documentation, and examine the content in question.
Resolution
We strive to resolve complaints promptly and fairly. Depending on the nature of the complaint, we may take corrective action, such as issuing a correction, update, or retraction of the content.
Appeals
If you are dissatisfied with the outcome of your complaint, you may request a further review by contacting us at [email protected]. Please provide additional information or evidence to support your appeal.
Contact Us
For questions about our Editorial Complaints Policy or to file a complaint, please contact us at [email protected].
Effective Date
This Editorial Complaints Policy is effective as of 27 June 2024.